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We will only ship to the address where the user's card is registered. 

All shipping fees are based on the total weight of and your destination. Your total shipping cost will be calculated and displayed during the checkout process. 

Order Processing Times

Normally orders are shipped within two working days.

Customers will receive a confirmation e-mail after the order is placed and a second e-mail when the order is shipped.

We use Royal Mail services to deliver your goods. It will take approx. 2 - 3 working days for UK orders, 3 - 5 working days for destinations in Europe and up to 7 working days for other destinations.

Guarantees

Customer satisfaction is our top priority. We guarantee our items to be free from defects. Should the product be defective we will replace it within 7 days of receiving the item. If replacement is unavailable we will refund purchase price (excluding shipping fee). Postage fee for returned items is paid by the customer.

Return Policy

All other unused and in factory condition items may be returned for a refund or exchanged within 7 days of receiving the item. Additional shipping fee will be calculated in case of exchange. When returning an item for a refund the shipping fee will be deducted from the total amount paid for the item. Please get in touch with us prior to sending any items at info@earthywear.co.uk

I case of returning an item (all cases) EarthyWear will not refund a postage fees paid by the customer.